Duty Phone Line 01 2309 306 from outside Ireland  00 353 1 2309 306    

10:00 am to 13:00 pm

Monday to Friday 

The social work team offers information, advice and support about adoption related issues on our duty phone line.  Queries are welcome from members of the public as well as professionals.  If you call outside of the dedicated hours, or if the line is busy when you call, you can leave a message and your call will be returned.

Callers contact the duty phone line for many reasons

  • Seeking information or advice about placing a child for adoption. Click here for more information;

  • Considering becoming adoptive parents either here in Ireland or abroad;

The duty social worker can provide advice and guidance on these matters including information about adopting from a fostering situation, extended family adoption and step parent adoption.  Information about the formal and legal process involved in adoption in Ireland (Domestic Adoption) or Intercountry adoption is available in the relevant sections of this website.

  • Seeking information and reunion support.

The duty social worker can offer direction for those searching for relatives, this may be parents who placed a child for adoption and would like to take the next step in trying to make contact. Adopted adults may call  looking for more information about their adoption, or more background family or medical information.  The duty social worker can offer post adoption support and counselling for people in Ireland. For further information about how to begin tracing or seeking information formally go to the Information and Tracing section of this website.

Please note that with initial inquiries the information provided over the phone will be general.  Requests for specific personal information may only be considered and provided if available where a written request accompanied by proof of identification has been sent to the Adoption Authority.


Published: Wednesday, 24 August 2016 11:48
Last Updated: Thursday, 20 July 2017 14:40